Terms
The deal, in plain language
Who we are
Wellness in Chaos sells personalized daily supplement packs and protocols. Using this site means you agree to these terms. If you do not agree, please do not order.
Orders and payment
You can order a pack once, or, where a monthly plan is offered for that pack, subscribe monthly and save 10%. A monthly subscription is charged again each month at the price shown until you cancel. Checkout is completed securely on Shopify. Your order is accepted when Shopify confirms payment. We may decline or cancel an order if an item is unavailable, if a price was listed in error, or if we cannot safely fulfill what was requested.
Pricing
Product prices are shown before checkout and can change. Shipping and tax, when applicable, are shown before payment. Personalized packs are a one-time purchase and nothing renews. An eligible protocol with a published monthly plan can be bought once at its one-time price, or subscribed monthly and charged at 10% off. A one-time order is charged once. An eligible monthly subscription is charged each month at its discounted price until you cancel, and cancelling stops future renewals rather than an order that has already been accepted or fulfilled. The product price shown is the product cost for that order and does not include shipping or tax.
Personalization is not medical advice
The concierge shapes a supplement pack from what you tell us. It does not diagnose, treat or interpret lab work, DNA results or clinician notes, and it is not a substitute for your own clinician. You are responsible for reviewing your pack with a professional, especially alongside prescription medication.
Your responsibilities
Give accurate information, keep your allergen and medication details current, and read the ingredient list before you take anything. Stop taking a product and contact your clinician if you have a reaction.
Intellectual property
The name, wordmark, copy, photography and design of this site belong to Wellness in Chaos and may not be copied or reused without permission.
Limits of liability
To the extent the law allows, our liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses.
Changes to these terms
We may update these terms. The version posted here at the time of your order is the version that governs it.
See also our privacy policy, shipping and returns and compliance disclaimer.